Educational organizations — Management systems for educational organizations — Requirements with guidance for use
ISO 21001:2018 specifies requirements for a management system for educational organizations (EOMS) when such an organization:
a) needs to demonstrate its ability to support the acquisition and
development of competence through teaching, learning or research;
b) aims to enhance satisfaction of learners, other beneficiaries and
staff through the effective application of its EOMS, including processes
for improvement of the system and assurance of conformity to the
requirements of learners and other beneficiaries.
All requirements
of ISO 21001:2018 are generic and intended to be applicable to any
organization that uses a curriculum to support the development of
competence through teaching, learning or research, regardless of the
type, size or method of delivery.
ISO 21001:2018 can be applied to
educational organizations within larger organizations whose core
business is not education, such as professional training departments.
ISO 21001:2018 does not apply to organizations that only produce or manufacture educational products.